How-To and Setup Guide for The Roman Ice Bath

The cooling time depends on the chiller model, water volume, ambient temperature, and starting temperature:

For 1HP Chiller (Standard Chiller)

• 200L of water: Cools to 4°C in approximately 4.2 hours

• 500L of water: Cools to 4°C in approximately 6.9 hours

For 2HP Chiller (Pro Chiller)

• 200L of water: Cools to 4°C in approximately 3.1 hours

• 500L of water: Cools to 4°C in approximately 5.5 hours

✔ Using the insulated cover helps maintain cold temperatures and speeds up cooling.
✔ The ambient temperature and starting water temperature can affect cooling times.

✔ Yes, but ensure the chiller is shaded and well-ventilated.
✔ Avoid direct sunlight, as it affects performance.
✔ Maintain at least 500mm clearance around the chiller for airflow.
✔ Never submerge or spray the chiller with water.

✔ Fill the tub just above the Tub Inlet Point for proper circulation.
✔ Avoid overfilling, as water displacement occurs when you enter.

✔ Yes, but it’s not necessary. The chiller cools water independently.

✔ Adding ice can help speed up the initial cooling process, but the chiller maintains the temperature efficiently.

You can add some ice to the tub if you are hoping to aid the cooling speed when first refilling the tub with ambient temperature water.

✔ Yes, but water maintenance is crucial.
✔ More frequent use requires regular cleaning, filter replacements, and water chemistry checks.

✔ Yes, the chiller is designed for continuous operation.
✔ Ensure proper ventilation and regular filter cleaning to prevent strain.

✔ Every 2-4 weeks, depending on usage.

✔ If used multiple times per day, weekly water changes are recommended.

✔ If the water appears cloudy or has an odor, replace it immediately.

✔ Yes, but we strongly recommend using only our chlorine-free water treatment products to ensure optimal performance and longevity of your ice bath system.

✔ Our recommended water treatment routine includes:

• Sanitiser: 20ml per fill

• Spa Shock: 5-10g (pre-dissolved in water)

• pH Adjusters as needed

🚫 Do NOT use chlorine, bleach, or harsh pool chemicals, as they can damage the chiller components and tub surfaces over time.

💧 For best results, use our specially formulated chlorine-free treatment products, available on our website.

✔ Yes! The chiller can heat water up to 42°C for contrast therapy.
✔ Switch between cooling and heating using the Tuya App or control panel.

✔ Check the power supply & circuit breaker – Ensure the chiller is plugged into a functioning power outlet.
✔ Test the RCD switch – Press the orange “Test” button on the back of the chiller to check for power isolation. If the RCD does not isolate power, do not use the chiller—contact support.
✔ Ensure the rear power switch is ON – The red power switch on the chiller should be switched to the ON position.
✔ Check for circuit overload – Ensure that no other high-powered devices (such as heaters, fridges, or air conditioners) are being used on the same electrical circuit, as this may cause the circuit to trip. If the circuit is overloaded, try using a dedicated power outlet for the chiller.
✔ Inspect the power cord – Make sure the chiller’s power cable is undamaged and securely connected.
✔ Reset the circuit breaker – If the breaker has tripped, reset it and try turning the chiller back on.

If the issue persists, contact support.

✔ Ensure proper ventilation – The chiller requires at least 500mm of clearance around the fan and vents to prevent overheating and excessive noise.
✔ Check for blockages in the fan or vents – Remove any dust, debris, or obstructions that could be causing noise.
✔ Inspect the water filters – A clogged or dirty filter can strain the system and cause unusual sounds.
✔ Ensure the filter is correctly placed – If the paper filter is crimped or incorrectly seated, it may restrict water flow and cause noise. Reinstall the filter, ensuring it sits centered and uncompressed inside the housing.
✔ Tighten all hose connections – Loose connections can cause air to enter the system, leading to vibration or gurgling noises.

If the noise persists after these checks, contact support.

✔ Ensure valves are fully open (parallel position).
✔ Clean or replace the paper filter.
✔ Clean the metal strainer inside the chiller.
✔ Refill the Filter Canister with water to prevent airlocks.

✔ Ensure your Wi-Fi network is 2.4GHz (the chiller does not support 5GHz).
✔ Hold the Wi-Fi button for 3-5 seconds to activate pairing mode.
✔ Use the Tuya Smart App and ensure your phone is on the same Wi-Fi network.
✔ Keep the chiller near the Wi-Fi router to ensure a strong signal.

✔ Replace the paper filter if clogged or discoloured.
✔ Add sanitiser (20ml) and Spa Shock (5-10g, pre-dissolved), then wait 15 minutes.
✔ Skim out debris with a spa net.
✔ Check and adjust pH & alkalinity levels.
✔ Wipe down the tub with white vinegar or a natural cleaner.
✔ If cloudiness persists, empty and refill the tub with fresh water.

✔ Ensure O-rings are properly seated – Each hose connection should have an O-ring in place to create a strong seal. If an O-ring is damaged or missing, replace it before reconnecting.
✔ Hand-tighten connections – Do not overtighten, as this can cause leaks or damage the fittings.
✔ Inspect hoses for cracks or wear – If hoses appear worn or damaged, replace them.
✔ Use plumber’s tape on tub inlet and outlet pipe threads – Before connecting the Metal Valve Fittings, wrap a thin, even layer of plumber’s tape around the tub inlet and outlet threads to prevent leaks. Ensure the tape is applied neatly and smoothly without bunching or gaps.
✔ Check for cross-threading – When connecting hoses and fittings, ensure threads align correctly to avoid leaks.

If leaks persist, reapply plumber’s tape and inspect for damaged O-rings or fittings before reconnecting.